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Terms and Conditions That Apply to Your Account

These terms set out the rules that apply when you open an account with panglima4d, make deposits or withdrawals via DANA, OVO, or GoPay, and access any part of the platform — including slots, live casino tables, and our sportsbook.

Applies to all accountsCovers DANA, OVO, GoPay transactionsJurisdiction-dependent accessUpdated when policy changesContact support for any dispute

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POLICY HANDLING

How We Manage Your Account Under These Terms

Your account data, transaction history, and contact details are stored securely and used only as described in these terms and our privacy policy. When you deposit via DANA, OVO, or GoPay, the transaction record is tied to your account and retained for the period required by our policy. You can request a summary of your account activity or ask for your account to be closed at any time through our support team. We do not share your personal information with third parties except where required by the terms or by applicable law.

Data Retention We keep transaction records linked to your DANA, OVO, or GoPay deposits for the retention period set in our policy. You can request a copy through support.

Account Security Your account is protected by login verification. If you notice any unauthorised access, contact support immediately — we can freeze and review your account.

Policy Updates When terms change, we notify you before the update takes effect. Continued platform use after the notice period means you accept the new version.

Request & Dispute To request a change to your account data or dispute a policy decision, contact support via live chat or email with your account details and the relevant transaction.

What These Terms Cover and How They Apply

panglima4d Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account and using any part of this platform — whether you are topping up via DANA on your phone or joining a live table session — you agree to be bound by these terms. They apply to every transaction, every login, and every

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interaction with our support team. We may update these terms when our services change or when local regulations require it. When we do, we will notify you through your registered account before the updated version takes effect. You are responsible for reviewing any updates and continuing
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to use the platform means you accept the revised terms. These terms do not override applicable local laws in Indonesia or any other eligible region — where a local rule conflicts, local law takes precedence. If you disagree with any part of these terms, the right
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step is to stop using the platform and contact our support team to close your account. Transactions processed through OVO or GoPay are subject to the same terms as all other payment methods listed here. We keep a record of the version you accepted at the
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time of registration.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT

How to Reach Us About These Terms

If any part of these terms is unclear, or if you believe a transaction processed through your DANA, OVO, or GoPay wallet was handled incorrectly, reach out directly. Our support team can clarify policy language, escalate account disputes, and confirm the terms version that applies to your account. We respond through the channels below, and for account-related matters we aim to send an initial response as quickly as we can.

Live Chat Open the chat widget from any page on the platform. Available for account and transaction queries tied to your terms agreement.

Email Support Send a detailed message for written records of your dispute or policy clarification. Useful when you need a documented response for account matters.

Account Help Centre Access the help section directly from your account dashboard. Filter by topic — deposits, withdrawals, account rules — to find the relevant policy section.

Your Questions About These Terms, Answered

These are the questions we hear most often about how our terms work — covering your rights, what happens to your account data, how to dispute a decision, and what applies when you deposit via local wallets like DANA, OVO, or GoPay.

Yes. Every transaction on this platform, including deposits and withdrawals through DANA, OVO, and GoPay, falls under these terms. The payment method does not change your rights or obligations.

We will notify you through your registered account before any update takes effect. If you continue using the platform after the notice period, you accept the revised terms.

Yes. Contact our support team via live chat or email and provide your account details. We keep a record of the version accepted at the time your account was created.

Reach support through live chat or email with your account ID and the transaction or decision in question. We will review the case and respond with a documented outcome.

Local law takes precedence. These terms do not override applicable regulations in Indonesia or any eligible region. Access to our services depends on what local law permits.

Contact our support team and request account closure. We will confirm your request, process any outstanding balance, and remove your active session from the platform.

Terms and Conditions That Apply to Your Account

How We Manage Your Account Under These Terms

How to Reach Us About These Terms

Your Questions About These Terms, Answered

01 Do these terms apply to deposits made via DANA, OVO, and GoPay?

02 What happens if the terms are updated after I open my account?

03 Can I request a copy of the terms version I agreed to at registration?

04 How do I dispute a decision made under these terms?

05 What if local law in Indonesia conflicts with something in these terms?

06 How do I close my account if I no longer agree with these terms?

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