What We Collect and Why
When you register, we collect your name, email address, phone number, and the e-wallet identifier you use — whether that is DANA, OVO, or GoPay. This information is used to verify your account, process your transactions, and keep your session secure across devices. We do not
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sell, rent, or trade your personal data to third parties for marketing purposes. Some technical data — such as your device type, browser session tokens, and login timestamps — is collected automatically to help us detect unusual account activity and protect your wallet from unauthorised access.
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If you contact our support team, the conversation is recorded and stored to improve how we respond. All data handling is subject to applicable local law and is available only in eligible regions where use of this platform is permitted. We retain your data for as
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long as your account is active, or as required by applicable regulations — after which it is deleted or anonymised according to our internal retention schedule. You can request a copy of the data we hold on you at any time by contacting support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.